Get your Degree in Quality Systems & Improvement Management Online

Become a key player who brings higher productivity and increased revenue to businesses.

With increased competition, the need to gain advantages and efficiencies become crucial for businesses. Knowledge of Quality Systems & Improvement Management (QSIM) can give you the ability to drive changes that directly affect your company’s bottom line. Both levels of our QSIM programs — master’s and doctoral degrees — emphasize competency-based education, so you’ll learn both theory and application.

Master's Degree in Quality Systems & Improvement Management

The master’s degree program prepares you to address industry challenges related to evaluating performance, developing better processes, creating business metrics, and more. You’ll learn to analyze customer wants and needs within the identified environment and translate those into the customer requirements; identify, evaluate, and implement solutions for process improvement; determine practices conducive to sustaining continuous process improvement; and more.

The business project capstone is the culmination of your master’s degree program. You can choose either the Project Track or the Certification Examination Track. In the Project Track, you’ll complete a real-world Lean Six Sigma project at your workplace or other organization. You may sit for the Six Sigma Black Belt or Lean Six Sigma Black Belt Certification at a later date. In the Certification Track, students focus on exam certification and take weekly preparation exams.

Doctorate in Quality Systems & Improvement Management

The Doctor of Business Administration (DBA) in Quality Systems & Improvement Management program will prepare you for top-level executive positions.

You’ll delve into the latest practices, research, and trends in business and become an expert in Quality Systems & Improvement Management. You’ll be equipped to lead teams to solve complex problems, improve business processes, and lead major organizational change initiatives.

You’ll be guided through the entire process of researching and writing your QSIM dissertation, a major academic and career accomplishment that will contribute to the business community.

QSIM Doctoral Degree

The QSIM doctorate program equips you with advanced knowledge to solve business problems using theory and evidence-based data. Upon completion of this program, you will be qualified to serve as an expert in the field. You will be well-prepared for top-level executive positions in a wide variety of industries where operational performance and efficiency are paramount.

You'll acquire critical skill sets related to operational efficacy, quality assurance, sound resource allocation, and cost control. You'll receive comprehensive instruction in research, business administration, and quality systems management. In your Doctoral Dissertation, you'll conduct rigorous original, applied research that generates tangible results and adds to the QSIM body of knowledge.

This program is fully online with the exception of two 4-day in-person residencies held on the Boston campus. Residencies are held in April and offered during your first and last years in the program.

Career Opportunities:

Graduating with a degree in Quality Systems & Improvement Management can lead you to a financially secure career. Expertise in this field is often needed in both the public and the private sectors, in fields like healthcare, hospitality, finance, higher education, manufacturing, the military, and government. The median income in Boston for a Manager in Quality Assurance - Quality Systems is $145,194 (Jan. 2025, Salary.com).

Graduates of the QSIM doctoral program will be qualified for top-level positions in the field. The average salary for a Chief Quality Officer in the U.S. is $163,753 (Jan. 2025, indeed.com) while the average salary in Boston is $180,888 (Jan. 2025, ZipRecruiter).

The Cambridge College Experience

Excellence in Adult and Online Learning

As the leader in adult learning, all our programs are designed with the flexibility and ease busy adults need. Our online programs are delivered by our online division, Cambridge College Global, on our award-winning platform.

Affordable Tuition

Cambridge College is an accredited non-profit college with a mission to provide academically excellent, cost-effective higher education for adult learners. It’s why we keep our tuition affordable and offer scholarships, financial aid, and discounts for military, veterans, first responders, and corporate partners.

Faculty: Experts who Care

CC faculty are accomplished practitioners with distinguished careers who bring a wealth of industry knowledge into the classroom. They genuinely care about students’ lives and outcomes. They hold weekly virtual office hours and are available by phone and email, as well.

Career Advancement Outcomes

Cambridge College offers career-building workshops, job fairs, seminars, online tools, a job-matching portal, and one-on-one sessions to help students and alumni grow professionally. In fact, over 94% of alumni reported that CC prepared them for their careers.